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Access Numbers


Double circle KDDI Global Direct can be used for calls from this country to countries other than Japan and domestic calls within this country.
Circle KDDI Global Direct cannot be used for domestic calls within this country.
Star A 24-hour discount rate is offered in this country for credit calls with a special access number provided by the KDDI Group.
CircleWe will terminate credit calls at 11:59 a.m. Japan time on February 28th, 2019.
*"HAWAII," "GUAM," and "SAIPAN" are included in "Oceania."
*For inquiries of ‘au World Service’ from your au device in overseas.

  • Press either ‘ 0 ’ or ‘ ∗ ’ to get ‘ + ’. Please check a user manual for further assistance.
  • Asia
  • America
  • Europe
  • Oceania
  • Africa

Asia

Area/Country Access Number Number to call for information
* Press the star (*) key and 1 for au World Service inquiries and the star key and 2 for international call inquiries.
  KDDI Japan Direct
KDDI Super Japan Direct
For KDDI Super World Card calls (from overseas)
KDDI Global Direct
BAHRAIN - - 80-0081 8000-4111
BRUNEI DARUSSALAM *1 800-181 - 800-081  
CAMBODIA 1-800-881-080 - 1800-881-081  
CHINA *2 108-810
mainly in north part (Beijing, etc.)
- 108-811
mainly in north part (Beijing, etc.)
00-800-00777113
108-2810
mainly in south part (Shanghai, Guangzhou, etc.)
- 108-2811
mainly in south part (Shanghai, Guangzhou, etc.)
HONG KONG 800-96-1081 Double circle 800-96-0081 001-800-00777113
INDIA 000-811-8 - 000-811-7 000800-810-1134
INDONESIA 001-803-281 Circle 001-801-81 001-803-81-0235
008-800-281 Circle 008-801-81
ISRAEL 1-80-9478-181 - 1-80-9494-810 00-800-00777113
012-800-00777113
014-800-00777113
1-80-9208-181 - 1-80-9208-810
JORDAN - - 18-800-081  
KOREA, REPUBLIC OF 00744811 - 00722-081 002-800-00777113
00791-8101 Double circle 00309-811
00309-818 Double circle 00369-810
00369-818 - -
LAO PEOPLE'S DEMOCRATIC REPUBLIC - - Adopted *5  
MACAU 0800-881 Double circle 0800-810 00-800-00777113
MALAYSIA *3 1800-80-0055 Circle 1800-80-0081 00-800-00777113
1800-18-0055 Circle 1800-18-0081
MONGOLIA - - Adopted *6  
NEPAL 0800-77-081 - 0800-77-981  
PHILIPPINES 101-0558111 Double circle 101-0558110 00-800-00777113
106-6-181 - 106-6-81
SINGAPORE 8000-810-001 Double circle 8000-810-810 001-800-00777113
SRI LANKA *4 2478-027 - 2431-431  
112-478-027
(from outside of Colombo city)
- 112-431-431
(from outside of Colombo city)
TAIWAN 00801-81-0055 Double circle 00801-81-0051 00-800-00777113
THAILAND 001-800-811-0010 Double circle 1800-0-081-10 001-800-00777113
1-800-0081-99 Double circle 1-800-0081-98
UAE 8000-05-81 - 8000-01-81 800-081-0-0102
VIET NAM - - 120-81-0010 120-81-003
  • *1 When using this service, local telephone charges will apply.
  • *2 The access number to use will differ according to the registered phone company of the dialing phone (China Telecom: use 108-2810/108-2811, China Network Communications: use 108-810/108-811). If the first number you try does not work, please try the other.
  • *3 When using the service from a hotel room, or from a home or work telephone, local telephone charges will apply.
  • *4 When using this service, local telephone charges will apply.
  • *5 You can connect to a KDDI operator by lifting the receiver and pressing the "Japan Direct" button on one of the dedicated telephones located in Wattay International Airport.
  • *6 You can connect to a KDDI operator by lifting the receiver and pressing the "Japan Direct" button on one of the dedicated telephones located in the fourth-floor business center of the Ulan Bator Hotel, the first-floor lobby of the Bayangol Hotel, the Flower Hotel, or the airport.

America

Area/Country Access Number Number to call for information
* Press the star (*) key and 1 for au World Service inquiries and the star key and 2 for international call inquiries.
  KDDI Japan Direct
KDDI Super Japan Direct
For KDDI Super World Card calls (from overseas)
KDDI Global Direct
ALASKA 1-800-433-0081 Double circle 1-800-543-0051 1-877-532-6223
ARGENTINA 0800-333-8100 Double circle 0800-222-8100 00-800-00777113
0800-555-0860 - -
BOLIVIA 800-10-0281 - 800-10-0081  
BRAZIL 0800-761-0024 Double circle -  
CANADA 1-800-663-4816 Double circle 1-800-663-0681 1-877-532-6223
CHILE 1230-03-814 Double circle 1230-020-2509 1230-020-2714
MEXICO - - 01-800-123-0281 01-800-123-3426
PERU 0800-50-100 - 0800-50-350 0800-52-468
PUERTO RICO 1-800-433-0081 Double circle 1-800-543-0051 1-877-532-6223
USA 1-877-533-0081Star Double circle 1-877-533-0051 1-877-532-6223
1-800-433-0081 Double circle 1-800-543-0051
VIRGIN ISLANDS, U.S. 1-800-433-0081 Double circle 1-800-543-0051 1-877-532-6223

Europe

Area/Country Access Number Number to call for information
* Press the star (*) key and 1 for au World Service inquiries and the star key and 2 for international call inquiries.
  KDDI Japan Direct
KDDI Super Japan Direct
For KDDI Super World Card calls (from overseas)
KDDI Global Direct
AUSTRIA 0800-200-216 - 0800-250-216 00-800-00777113
AZORES ISLANDS 800-801-810 Double circle 800-800-810 00-800-00777113
BELGIUM 0800-1-0810 - 0800-1-0081 00-800-00777113
BULGARIA - - 00-800-0081  
CZECH REPUBLIC 800-001-128 Double circle 800-001-181 00-800-00777113
DENMARK 8088-0767 Double circle 8001-0081 00-800-00777113
FINLAND 08001-10-812 Double circle 08001-10-810 0800-1-130-95
FRANCE 0800-99-0281 Double circle 0800-99-0081 0800-90-0209
GERMANY 0800-180-0981 Double circle 0800-080-0081 00-800-00777113
HELLENIC REPUBLIC 00-800-81-010 - 00-800-81-11 00-800-8113-0088
HUNGARY 06-800-08112 Double circle 06-800-08111 00-800-00777113
ICELAND 800-9810 - -  
IRELAND 1800-55-0181 Double circle 1800-55-0081 00-800-00777113
ITALY 800-172243 Double circle 800-172242 00-800-00777113
LUXEMBOURG 8002-0555 - 8002-0081 00-800-00777113
MALTA 800-90181 - -  
MONACO - - - 0800-90-0209
NETHERLANDS 0800-022-0181 Double circle 0800-022-0081 00-800-00777113
NORWAY 800-19081 Double circle 800-19981 00-800-00777113
POLAND *7 0-[tone]-0800-811-1182 - 0-[tone]-0800-811-1181  
PORTUGAL 800-801-810 Double circle 800-800-810 00-800-00777113
ROMANIA - - 080803-0081 08008-96996
RUSSIAN FEDERATION 810-800-130-1081 - 810-800-110-1081 810-800-20201081
SAN MARINO 800-172243 Double circle 800-172242 00-800-00777113
SLOVAK REPUBLIC 0800-0081-10 - -  
SPAIN 900-98-0981 Double circle 900-99-0981 00-800-00777113
SWEDEN 020-799-009 Double circle - 00-800-00777113
SWITZERLAND 0800-55-5281 Double circle 0800-55-0081 00-800-00777113
UNITED KINGDOM 0800-6311-001Star Double circle 0808-5890081 00-800-00777113
0800-89-0181 Double circle 0800-6312-001
VATICAN CITY STATE 800-172243 Double circle 800-172242 00-800-00777113
  • *7 Domestic charges for a few minutes local calling will apply to each call you make.

Oceania

Area/Country Access Number Number to call for information
* Press the star (*) key and 1 for au World Service inquiries and the star key and 2 for international call inquiries.
  KDDI Japan Direct
KDDI Super Japan Direct
For KDDI Super World Card calls (from overseas)
KDDI Global Direct
AUSTRALIA 1800-881-811 Circle 1800-881-810 0011-800-00777113
1800-551-118 Circle 1800-551-181
1800-730-081 Circle 1800-738-181
CHRISTMAS ISLAND 1-800-881-811 Circle 1-800-881-810 0011-800-00777113
1-800-551-118 Circle 1-800-551-181
COCOS KEELING ISLANDS 1-800-881-811 Circle 1-800-881-810 0011-800-00777113
1-800-551-118 Circle 1-800-551-181
GUAM 1-800-433-0081 Double circle 1-800-543-0051 1-888-891-3297
1-888-632-8533 Double circle 1-888-264-8576
HAWAII 1-800-433-0081 Double circle 1-800-543-0051 1-877-532-6223
NEW ZEALAND 00-0980 - 00-0981 00-800-00777113
0800-88-1811 Circle 0800-88-1810
SAIPAN 1-800-433-0081 Double circle 1-800-543-0051 1-866-333-7129
1-888-632-8533 Double circle 1-888-264-8576

Africa

Area/Country Access Number Number to call for information
* Press the star (*) key and 1 for au World Service inquiries and the star key and 2 for international call inquiries.
  KDDI Japan Direct
KDDI Super Japan Direct
For KDDI Super World Card calls (from overseas)
KDDI Global Direct
CANARY ISLANDS 900-98-0981 Double circle 900-99-0981 00-800-00777113
EGYPT *8 2365-8881 (from Cairo city) - 23656081 (from Cairo city) 0800-0000-233
02-23658881
(from outside of Cairo City)
- 02-23656081
(from outside of Cairo City)
MADEIRA 800-801-810 Double circle 800-800-810 00-800-00777113
SOUTH AFRICA 0800-99-0008 Double circle 0800-99-0081 0800-99-4522
SPANISH NORTH AFRICA 900-98-0981 Double circle 900-99-0981 00-800-00777113
  • *8 When using this service, local telephone charges will apply.

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